Q: What is the deadline for placing orders?
A: Orders must be placed by 11:59p.m. Sunday Night for the Next Weeks Delivery. (Example: Monday's- Friday lunch must be ordered by Sunday at 11:59 p.m. the Sunday before)

 Q: Can I cancel a meal once the order has been placed?
A: Meals can be cancelled until 7am the night before the day for which the meals were ordered. After 7am all sales are final. (Example: A Monday lunch must be cancelled by Sunday at 11:59pm.)

Q: How do I cancel a meal?
A: To cancel a meal, log in to your account. On the main page there is a "Meals Order" section there you will see a link that says "cancel" next to the days for which you have ordered. Click on this link and confirm that you would like to cancel this meal. A credit for the value of the meal(s) will be added to your account.

Q: What is your refund policy?
A: We have a "No Refund Policy" cancelled meals will result in a credit on your school lunch account. This credit will automatically be applied to your next order.

Q: What if I have children in multiple grades?
A: When you add children to your account make sure you select the right grade for each child.

Q: What happens if I my child is sick?
A: If your child is out sick, we will issue a credit to your lunch account for the missed meal, if it is cancelled in time per the cancellation policy. (7am day of)

   Q: What is your privacy policy?
A: We will not sell or disclose any contact information submitted through our site to any third party. All personal information will be kept confidential. We will only use your contact information to correspond with you about important matters concerning our lunch program.